Shipping Policy
Effective Date: February 2026
At Zaatopia, we are committed to getting your order out fast and fresh. Here is how we handle shipping, what to expect, and where we deliver.
1. Order Processing
Processing Time: Orders are processed within 24–48 hours, excluding weekends and holidays.
Weekend Orders: Orders placed after noon CST on Friday are processed the following Monday.
2. Shipping Times
Delivery Window: Expect 3–7 business days for delivery after your order ships.
Tracking: You will receive a confirmation email with tracking info once your order is on the way.
3. Discreet Packaging
Every order ships in plain, unmarked packaging — no product names, logos, or contents listed on the outside. Your privacy matters to us as much as your paradise does.
4. Shipping Restrictions
Where We Ship: We currently only ship within the United States.
No Weekend Shipments: Orders are shipped Monday through Friday only.
5. Shipping Delays
We do everything we can to get your order delivered on time, but delays may happen due to weather, carrier issues, or other disruptions. We will keep you posted if anything changes.
6. Product Shipping Restrictions
THCa: Not shipped to AR, HI, ID, KS, LA, OK, OR, RI, UT, VT, MN.
Delta 8: Not shipped to AK, AZ, CA, CO, CT, DE, HI, ID, IA, MA, MI, MN, MS, MT, NV, NH, NY, ND, OR, RI, UT, VT, VA, WA, WV.
Products are only for adults 21+ (or 18+ depending on state law). Always consult your doctor before use.
7. Route Protection
We are not liable for lost or stolen packages after they leave our warehouse. We highly recommend selecting Route Shipping Protection at checkout for peace of mind. If your package is lost or damaged and you purchased Route, please file a claim directly with them.
